S1.12 Zoe Chance on the One New Person podcast – 2019 Interview

Brian Miller HUman Connection Magician

Written by Brian Miller

Brian Miller is a former magician turned author, speaker, and consultant on human connection. He works with organizations to create connected cultures where everyone feels heard, understood, and valued.

May 27, 2019

“Doing Good and Doing Well” with Zoe Chance

Today’s guest is Zoe Chance, a renowned expert in influence and persuasion techniques and an Assistant Professor of Marketing at Yale’s University’s School of Management, but my audience knows her best as the “I like your hat” lady.

The story of how I met Zoe is very public, but in case you haven’t heard it, here’s the short version: We met on a plane, sitting next to each other, when she opened a conversation by saying, “I like your hat.” I had no idea those four words would change the course of my life.

In this episode, Zoe and I get into the nitty-gritty on the power of no: How to say no, why to say no, and why saying ‘no’ may be the most generous thing you can do. We chat in-depth about how to influence others in a way where both people come out ahead, and of course Zoe shares her story of a chance encounter with lasting impact.

Oh – and as a bonus, we finally get to hear her side of the “I like your hat” story. And yes, it’s the first time I was hearing it as well.

So please enjoy this epic Season 1 finale of One New Person.

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Every interaction is meaningful. Every person we meet is important.

Welcome to the One New Person podcast, where we engage in long-form conversations with leaders in every field to discover the chance encounters and relationships that paved their way to success.

Brian’s guests represent the best of humanity: successful people doing meaningful work and creating a better world for everyone they meet.

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Season 2 Episodes

Soft skills are hard. We make it easy.

Learn 7 foolproof ways to start a conversation in any situation - without looking like an idiot! No. 7 will blow your mind.

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